Bario Neal Permanent Jewelry FAQ

Do I need to make an appointment?

We encourage you to make an appointment, but we will accept walk-ins if possible!

How many people can be in one appointment?

We can accommodate one customer at a time. Please book separate appointments per person in your group.

Can I buy Permanent Jewelry for someone as a gift?

You can purchase a gift card to gift a permanent jewelry piece to someone you love!

What if I need to remove my jewelry?

You can easily remove your permanent jewelry with scissors, a nail clipper or wire cutters. We are also happy to remove your permanent jewelry for you when stopping by our Philadelphia showroom.

What if it falls off, stretches, or breaks?

Our materials are solid 14kt gold & Sterling Silver. If your jewelry breaks or stretches within the first 90-days of purchase, contact us to set up a time to come into either our Philadelphia Showroom or Brooklyn Showroom and we can re-weld. We do not do repairs on permanent jewelry that was originally created by another jeweler. 

Can my child get one?

Children 10 years and older are allowed to get permanent jewelry at Bario Neal. Any customer under 16 years of age must be accompanied by an adult.

Will my permanent jewelry give me problems going through airport security?

No. You can rest assured you can travel with ease.

Do you have a return policy for Permanent Jewelry?

Please ensure you are ready to commit to your permanent jewelry before booking your appointment. Any jewelry which has been used during your Permanent Jewelry Service is final sale, non-refundable and non-exchangeable.