Our team of in-house jewelers can renovate and remake jewelry intended for one purpose, but destined for a new vision. Jewelry is a powerful conduit and a talisman for our deepest loves, aspirations, and experiences. Redesigning heirlooms allows us to both retain that history and reimagine it for a different future by resetting a family gemstone into one of our iconic collection pieces or a one-of-a-kind custom design.




See More Of Our Heirloom Process
Custom Gallery
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Custom Pear Cut Diamond Ring
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Custom Radiant Cut Diamond Ring
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Custom Diamond Bypass Ring
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Custom Curved Diamond Band
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Custom Blue and Pink Sapphire Jacket Band
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Custom Diamond, Emerald, and Sapphire Cluster Ring
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Custom Diamond and Morganite Cluster Ring
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Custom Diamond Crescent Ring
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Custom Sea Foam Sapphire and Diamond Curved Band
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Custom Double Band Emerald Cut Diamond Ring
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Custom Oval Cut Diamond and Green Tourmaline Cluster Ring
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Custom Blue Green Sapphire and Dark Peach Zircon Ring
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Custom Emerald Cut Royal Blue Sapphire and Diamond Ring
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Custom Cushion Cut Pink Sapphire Halo Ring
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Custom Birthstone Cluster Necklace
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Custom Princess Cut Diamond Ring
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Custom Bi-Color Sapphire Cluster Ring
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Custom Diamond and Blue Green Sapphire Cluster Ring
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Custom Pear Cut Color Change Garnet Cluster Ring
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Custom Diamond and Pink Sapphire Toi Et Moi Ring
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Custom Emerald Cut Diamond Cluster Ring
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Custom Pear Cut Diamond and Sky Blue Cluster Ring
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Custom Bezel Set Diamond Pendant
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Custom Emerald and Sapphire Cluster Necklace
Our Custom Process
First Steps
We love working with customers on personal and meaningful projects. We
pride ourselves in work that combines ethically sourced materials, unique
design, and handcrafted finishes, and we strive to be accessible to a range
of budgets. If you’re interested in pursuing a custom project, please fill out
our Custom Design Questionnaire. We strongly encourage making an in-
person or virtual appointment.
Getting an Estimate
After filling out our Custom Design Questionnaire or meeting with us at
one of our locations or virtually, we’ll discuss your plans and offer our
initial design suggestions. We love when clients come to us with
references and ideas, but we do not replicate other designers’ work. At
this time, we’ll review our contract and policies and provide a basic
estimate.
Design Direction and Approval
Once we’ve settled on a design direction, the next step is to sign the
contract and provide payment. From there, we’ll begin sourcing your
stones and finalizing the design.
Gemstone Sourcing and Layout
We stock a gorgeous array of gemstones of the highest ethical quality.
However, you also have the option to seek out ethically sourced non-stock
stones and cuts. We can’t start production until all the stones are in-
house, so remember that sourcing that just-right gem of your dreams does
extend the lead-time. Similarly, design changes and additional models can
increase the lead-time. We love designing highly crafted, durable jewelry
that is truly special for each client, and we promise that the time and effort
will be worth it once you see your finished piece.
Making a Model
We will send you photos of available stones in layouts. These layouts help
visualize the design, while additional images show you the settings,
shanks, and finish details. We try to provide the most accurate photos, but
keep in mind that gemstones become slightly darker or more saturated
once set and that colors in photos may vary on different screens. You’re
also welcome to make another appointment at one of our locations to view
the layout in person if we have the gemstones in stock.
Moving Into Metal
Now that you’ve approved your design, your jewelry will be made into wax
by 3D printing or through a molding process and then cast into metal using
a centuries-old method. We do an initial cleanup on the jewelry before
setting your stones.
Setting Your Stone
It’s time! Our setting specialist will set your selected gemstones, ensuring
that the stone is positioned evenly and securely by manipulating the
setting as necessary and finishing it for a refined look.
Final Touches
Before your ring can make its way to you, we make sure it’s perfect. We’ll
apply a final finish as well as any additions, like engraving. The jewelry
then travels through our quality control process, where we check the
specs, setting, size, and finish for a final assurance that it’s just right.
We photograph our custom work for our archive and to use as inspiration
for future customers! Generally, this is when we gather around your ring
to “ooh and aah.” Then we carefully package your jewelry before it’s
shipped out or picked up by you.
Receiving Your Jewelry
Wear your jewelry with pride, knowing that it was made with profound
dedication. Using the best available ethical materials supports sustainable
design, traditional craft, and a commitment to supporting artisanal mines
worldwide. We are proud to be a part of your story, and now you are a
part of ours — creating a more ethical jewelry industry one handmade
piece at a time.